FREQUENTLY ASKED QUESTIONS

Frequently asked questions

How do I remove a lens?


The lens will rotate counter-clockwise. Please ensure the base is secure and turn. It is a tight fit and may take a little more effort than you expect.




Can I change the Xenon bulb myself?


Yes, if you know how to solder, then you can. Please refer this work to a qualified professional. The strobe light may carry a very high voltage that can cause serious injury, therefore, please make sure you are qualified to take on this task.




What is your Warranty/Return Policy?


Xenon bulb based strobes carries a 5 year warranty with one exception. The warranty is void if you connect the strobe to a wrong power source and "fry" or "burn out" the unit. LED based strobes are warrantied for life. If within 30 days and the product is unused, please contact us for a RMA number to return your unwanted product for a full product refund.




What is the country of origin?


All of our products are Made in USA unless otherwise noted. Components are sourced from ISO 9001 certified companies in the USA. Most importantly, the circuit boards are assembled in a ISO 9001 facility. Tescor has had ONE warranty issue in the last 7 plus years amongst the thousands and thousands of units sold.




Shipping, Discounts and Duties.


Products are shipped via UPS, FEDEX or USPS. Or any other carrier of your choice, but these are the main ones. Any shipping discounts Tescor receives are passed on to you. We do not mark up shipping charges. Tescor will ship on your 3rd Party account as well. Discounts are available. Please contact us by email or phone for more information. Any duties or fees when shipping internationally are the responsibility of the purchaser.